Privacy Policy

Introduction

Welcome to The Onlii privacy policy. The Onlii respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you work with us or visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. Important information 

Purpose of this privacy policy 

This privacy policy aims to give you information on how The Onlii collects and processes your personal data through your use of this website, when you sign up to our newsletter, when you interact with anyone from The Onlii either via email or in person, and how we comply with GDPR (General Data Protection Regulation). 

The policy states how we use cookies or software from third parties and the download of any documents, files or software made available to you (if any) on this website.  

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.  

Controller 

The Onlii is the registered data controller and responsible for your personal data (collectively referred to as “The Onlii”, “we”, “us” or “our” in this privacy policy). 

Contact details 

If you have any questions about this privacy policy or our privacy practices, including a written subject access request (SAR) to find out what personal data we hold about you, please contact us using the following details (we will respond to you within 30 days): 

Full name of legal entity: Natalie Minto  
Email address: [email protected] 
Postal address: The Faversham, 1-5 Springfield Mount, LS2 9NG 
Telephone number: 0113 4810109 

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.  

Changes to the privacy policy and your duty to inform us of changes 

We keep our privacy policy under regular review and reserve the right to change it at any time. This version was last updated in December 2022 and any updated versions will be uploaded to our website.  

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. 

Third-party links 

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

2. The data we collect about you 

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). 

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows: 

3. How your personal data is collected? 

We use different methods to collect data from and about you including through: 

4. How we use your personal data 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: 

Purposes for which we will use your personal data 

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. 

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground, we are relying on to process your personal data where more than one ground has been set out in the table below.  

Purpose/ActivityType of dataLawful basis for processing including basis of legitimate interest
To register you as a new customer(a) Identity  
(b) Contact 
Performance of a contract with you
To manage our relationship with you which will include: 
(a) Notifying you about changes to our terms or privacy policy 
(b) Asking you to leave a review or take a survey 
(a) Identity  
(b) Contact  
(c) Profile  
(d) Marketing and Communications 
(a) Performance of a contract with you  
(b) Necessary to comply with a legal obligation 
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) 
To enable you to partake in a prize draw, competition or complete a survey (a) Identity  
(b) Contact  
(c) Profile  
(d) Usage  
(e) Marketing and Communications 
(a) Performance of a contract with you  
(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity 
(b) Contact 
(c) Technical
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) 
(b) Necessary to comply with a legal obligation
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences (a) Technical  
(b) Usage  
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) 

Third-party marketing  

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.  

Opting out 

You can ask us or third parties to stop sending you marketing messages at any time by contacting us at any time. You can also unsubscribe from receiving future emails from us, we include detailed unsubscribe instructions at the bottom of every non-personal email. 

Cookies 

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.  

Change of purpose  

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.  

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. 

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law. 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. 

5. Data security 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.  

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. 

6. Data retention 

How long will you use my personal data for? 

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. 

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for a maximum of six years in order to comply with our legal obligations. 

In some circumstances you can ask us to delete your data.  

No fee usually required 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances. 

What we may need from you 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. 

Say

HellThe Onlii Creative Agency

Get in touch